Our industry experience and individual relationships in serving the hospitality, specialty retail and public sector markets brings to the table recognizable quality services.
Vertical Market Professional Services
All of our solutions to market are supported by professionals that have been trained and align with the necessary tools to support the product.
Customized Help Desk Services
All products and supporting services are tailored to individual client’s requirements. This person to person support is available 24/7/365 and is based on the client’s support requirements.
Tailored hardware repair and maintenance
All hardware solutions are maintained either by FCG as an On-Site repair or replacement or next day Hot Swap exchange, all controlled by the client.
We take a proactive approach in assisting our clients in the best possible ways to resolve their technical requirements from tailored cash transactions, strong third party financing relations or our monthly and bi monthly plans.
FCG philosophy on offering hardware and software products is dependent on the quality and value of the products. We strive to offer only the best. We have created solid, long-term vendor relationships as this allows us to offer the highest quality of services to our clients.
We provide a unique solution combining industry-best hardware and software, coupled with our professional services and support; our solution is designed for the best possible customer experience.
Key Business Partners:
We have solutions to fit your budget and needs.
We understand that your situation is as unique as your business. Solutions that fit the business next door may not work for you. This is why we proudly offer multiple solutions tailored to fit you and how you run your business to support your success. Our longtime business relationships and strong funding relations allow us to offer something not seen in the POS Solutions market yet. We believe our SaaS (Software as a Service) and HaaS (Hardware as a Service) are at the very touch point of quality and availability.
We have an industry unique offering that provides not only the software applications but the supporting help desk services.
- All software applications available
- Help desk services packaged and based on client’s need
- Help desk services available 24/7/365
- Monthly or bi-monthly payment options
- No need to go through leasing or third party companies
Because of FCG’s strong position in the market and industry awareness of the need to keep up with trends; we’ve also combined SaaS Plus and HaaS Plus into a Full Service Plan. Also available in monthly and Bi-monthly plans.